FAQ
How long does order processing take?
Orders are usually processed within 1–2 business days after payment confirmation.
When will my order be shipped?
After processing is complete, the order will be shipped and a confirmation email will be sent with tracking information when available.
Can I cancel or change my order?
If you need to modify or cancel an order, please contact our support team as soon as possible. Changes may only be possible before the order has been shipped.
What payment methods are accepted?
We accept secure payments through major credit cards and other payment options supported by Shopify.
What should I do if my item arrives damaged?
If your item arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging so our team can review the issue.